What languages do you translate?
We translate almost all languages, to be precise we have resources to translate from and to 140 languages like Afrikaans, Albanian, Arabic (Jordanian), Arabic (Sudanian), Arabic (Modern Standard), Armenian, Assamese, Azerbaijani, Bengali, Bhojpuri, Bosnian, Bulgarian, Burmese, Cantonese, Catalan, Croatian, Czech, Danish, Dari, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Gujarati, Hawaiian, Hebrew, Hindi, Hungarian, Icelandic, Indonesian (Bahasa Indonesia), Italian, Japanese, Jawi, Kannada, Kashmiri, Khmer, Kurdish, Latvian, Lithuanian, Malay (Bahasa Melayu), Malayalam, Mandarin (Chinese), Marathi, Mongolian, Nepali, Norwegian, Odiya, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Rwanda, Sanskrit, Sindhi, Sinhala, Slovak, Somali, Spanish, Swahili, Swedish, , Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Zulu
How long will it take to do translation?
For businesses each translator can do about 3000 words per day with the help of CAT tools, so if your document has 6000 words, we will deliver the document within 3 working days after translation, proofing and checking for alignments, etc For certificate translation, if it has one page then we would deliver on the same or next day depending on the language and complexity of the documents. We advise to get the actual timelines before making a decision.
Can you translate quickly?
Yes, we can consider doing fast translation without compromising on the quality of work by brining more resources ( translators) to work on your document. Additional charges apply for fast and rush jobs.
How is word count calculated?
We understand Calculating word counts for translation can be a little difficult to understand. Because word counts are important for translation pricing and predicting translation project delivery commitments, We use word count tools like what is in Microsoft word tools “ count word” to do the word count.
We calculate rates per character when it comes to CJKV languages, Arabic and other non-English characters.
Are you authorised by ICA and MoM in Singapore?
No translation agency is authorised by any government departments or officials. Our translation is accepted by embassies and immigration offices worldwide including iCA and MoM
Is Lyric Labs authorised company for translations?
No company or an individual is authorised by any Govt Office in Malaysia or ICA or MoM in Singapore for any commercial service that includes translation. Based on our experience and the quality certifications like ISO 9001, DIN EN 15038 Standard ICA and MoM and other Embassies worldwide accept our translation since 2010. Please refer to google reviews for more information about our services
Do you notarize the translation?
We do not do notary services as it must be done by a lawyer for a law firm authorised by the government. We can suggest a notary public with whom we have a mutual understanding. The details can be obtained from the support desk
Can I use your translation for Australian Immigration
Yes, you can.
Is your translation authorised by Wismaputra or MoF in Malaysia
No we are not authorised by Wismaputra or MoF. if you are submitting the document to MoF contact The Malaysia National Institute of Translation is established by the government of Malaysia
How can I reach your company? (Directions, Public transport)
Our address is listed in Google Maps search for the company name Lyric Labs Sdn Bhd and get directed. In case you are using public transport like the LRT, Mono rail or Kommuter, get down at KL Sentral and exit towards NU Tower and walk a few steps to reach NU Tower2. We are on level 23. The building is behind Aloft Hotel.
This is personal stuff, I rather not send by email. How can I get this to you?
You can hand deliver or courier the document. Kindly mention "confidential"
How can I be assured that you will not disclose my document?
We are not an individual or an agent. We are a professional translation company following certain standards in business. As per our ISO and DIN standards, we must comply to document security standards. The source document given for translation is destroyed after delivering the translated document. The original document shared will be given back once the translation is complete.
I want to do technical translation, can i get any reference?
Of-course. We have 3000+ clients in Malaysia. We work with companies like Daimler, Pratt & whitney, GSK Drive line, etc. We can provide you with our references.
What is the average timeline to translate 1 page document?
Typically one day. Kindly send us the document for exact delivery date.
Are you available on Skype?
Yes we are available on Skype, Hangouts, WhatsApp and other instant messaging applications that are commonly in practice